Return Policy

We back up every sale with our NOPI Guarantee:

“If you’re not satisfied with our products or our service, we’ll refund your money. Just return any new or unused part within 30 days and we’ll refund the purchase price.”

Notes

  •  Please contact us before returning an unused product at 1-800-277-NOPI to get an RMA #
  • If your order included any “special offer” or “free parts”, they must also be returned or the value may be deducted from your refund.
  • All returns are subject to inspection.
    • Returned items will be inspected within 7 business days.
    • In some cases, the manufacturer will need to inspect the item. This may require additional time.
  • We will not accept any product that appears to have been used unless there is a valid warranty issue.
    • Any part that, in our opinion, was used, installed, handled, packaged, or shipped improperly by the customer will not be eligible for exchange, refund, or warranty.
      • Parts returned more than 30 days from the purchase date will be subject to a Restocking Fee.
  • Custom ordered parts may not be returned.